01 Payments & wallets
I built and improved booking payment flows, wallet funding, host payouts, refunds, and withdrawal reconciliation. My work also covered payment status updates and handling delayed or repeated gateway events.
Booking payments / Double ledger entry / Wallets / Payouts / Refunds
02 Personalisation & discovery
I worked on activity-based property recommendations and personalised notifications, using browsing behaviour and user preferences to surface relevant stays. This included budget-matched suggestions, location-aware discovery, and property-view tracking.
User activity / Recommendations / Relevant listings
03 Conversational AI & search
I developed AI-powered property search and a conversational travel agent assistant, connecting natural-language requests with live property inventory. I also worked on follow-up conversations and booking capabilities within the agent assistant.
RAG / AI agents / Conversational booking
04 Booking & guest workflows
I worked across booking confirmations, cancellations, payment reminders, check-in and check-out automation, and calendar synchronisation. These flows connect what guests do in the app with the operations hosts depend on.
End-to-End Booking lifecycle / Notifications / Calendar sync
05 Identity & partner integrations
I contributed to identity-verification workflows and built partner-facing APIs for partners seamless property access and booking flow end-to-end.
Identity verification / Partner APIs / Onboarding
06 Reliability & observability
I added tracing, structured logging, and metrics across requests, booking and payment flows, background queues, and scheduled jobs.
OpenTelemetry / Monitoring / Background processing